Investigate all non standard claim problems (25%) Investigates for COB and determine the primary payer (25%) Investigate and process adjustment requests (25%) Adjust claim payments resulting from duplicate payments, incorrect payee, etc. Recover expended funds for managed care plans System documentation of investigation results Training of Coordination of Benefits claim p

Responsible for researching and resolving unpaid insurance claims and customer inquiries/ complaints for high volume Managed Care contracts. Other duties as assigned. EXPERIENCE DESCRIPTION A minimum of 5 years of business office experience in billing, customer service, or collections in a healthcare environment is required. EDUCATION DESCRIPTION High School diploma or eq

Maintains, confirms and secures referrals, authorization, or pre certifications required for patients to receive physician or medical services. Verifies the accuracy and completeness of patient account information. Maintains database of payer authorization requirements. Ensures information obtained is complete and accurate, applying acquired knowledge of Medicare, Medicai