A while back, I received a distressed email from Ken, a young manager at a high-tech company.Ken and I had never met, but he had read my first two books and had done his best to apply the ideas and practices of Extreme Leadership to the way he'd led his team. To their culture, their work ethic, their camaraderie. When necessary, Ken told me, they would band together and work hard -- 10 to 20 hours a day at times -- to sol...